Image Placeholder




Allowing Cookies

If you see a blank page in Salesforce, cannot type into the email body field, or see a "too many redirects" error, you may be experiencing an issue with your browser blocking 3rd party cookies. To allow these cookies, complete the following steps. 


From Google Chrome

  • In the top right corner, locate and select the three vertical dots. 

  • Select Settings.  

Image Placeholder
  • Select Privacy and security on the left side of your browser.

Image Placeholder

  • Select Third-party cookies.

Image Placeholder
 
  • Click Add next to use Third-party cookies. 

Image Placeholder
  • Add the following domains:
  • [*.]content.force.com
  • [*.]force.com
  • [*.]salesforce.com





Clearing Cookies and Cache



It is important to regularly clear your browser’s cookies and cache to maintain strong security and overall performance. Not doing so can cause issues with page rendering. Updates to pages in Salesforce Lightning may also not be visible immediately if the page is cached in your browser. If you are not seeing a recently made update, clearing your cache may solve the issue. 


From Google Chrome: 

  • In the top right corner, locate and select the three vertical dots. 

  • Select Delete browesine data..

Image Placeholder

  • You can then select what you want cleared as well as the time range for which you want your selection(s) to be cleared. Once you’ve made your selections, click Clear Data.

Image Placeholder