To register and connect a Built-In
Authenticator:
- Go to your
Salesforce product’s login screen in a supported browser and enter a username and password.
- For products built on the
Salesforce Platform: Click Choose
Another Verification Method in the
bottom left corner of the Connect
Salesforce Authenticator screen,
then select Built-In
Authenticator. Select Built-In Authenticator from
the list of verification
methods for all other products that support this method.
- Click Register.
- When prompted, enter the
identifier for the built-in
authenticator, such as a
fingerprint, facial scan, or PIN,
to finish logging in.
To log in using a Built-In
Authenticator:
- In a supported browser, go to your
Salesforce product’s login screen and
enter a username and password, as
usual.
- On the identity verification screen,
click Verify.
- When prompted, enter the identifier for
the built-in authenticator, such as a
fingerprint, facial scan, or PIN, to
finish logging in.
Requirements:
- The device, OS, and browser must
support the FIDO2 WebAuthn standard.
- The built-in authenticator service must be
enabled and set up ahead of time to verify
a user’s identity.
- The user’s
device must include a supported
fingerprint, iris, or facial
scanner for biometric authentication.
- Works only for logins to the device where
the built-in authenticator exists.
Additional notes:
- Built-in authenticators are supported in
Heroku, Marketing Cloud-Datorama,
Marketing Cloud-Social, and MuleSoft
Anypoint Platform. Additionally, products built on
the Salesforce Platform are available
as a Beta feature.
- For products built on the Salesforce
Platform: an admin must enable built-in
authenticators before users can select
this option for MFA.
