To register and connect a security
key:
- Go to your
Salesforce product’s login screen in a supported browser and
enter a username and password.
- For products built on the Salesforce
Platform: Click Choose Another
Verification Method in the bottom left
corner of the Connect Salesforce
Authenticator screen, then select Security
Key. Select Security Key from the
list of verification methods for all other products that support
this method.
- Connect the security key to the computer,
then click Register.
- When prompted by the browser, press the
button on the security key to finish
logging in.
To log in using a security key:
- In a supported browser, go to your
Salesforce product’s login screen and
enter a username and password, as
usual.
- Connect the security key on the identity verification screen, then click
Verify.
- When prompted by the browser, press the
button on the security key to finish
logging in.
Additional notes:
- Security keys are supported in all
Salesforce products, except for Tableau
Online.
- For products built on the Salesforce
Platform: an admin must enable security
keys before users can select this option
for MFA.
- Supported browsers for U2F keys: Chrome,
version 41 or later
- Supported browsers for
WebAuthn keys: Chrome,
Edge, Firefox, Safari
- WebAuthn isn’t supported in products
built on the Salesforce
Platform.
- WebAuthn-compatible keys aren’t
supported in non-Chromium versions of
the Edge browser.
