To register and connect the Salesforce Authenticator app:

  1. On a mobile device, download and install the app from the Apple Store or Google Play.
  2. On your Salesforce product’s login screen, enter a username and password.
  3. For products built on the Salesforce Platform: The Salesforce Authenticator screen displays by default. For all other products: Select Salesforce Authenticator from the list of verification methods.
  4. Open Salesforce Authenticator and tap Add an Account. The app displays a two-word phrase.
  5. On the Connect Salesforce Authenticator screen, enter the phrase in the Two-Word phrase field, then click Connect.
  6. In Salesforce Authenticator, verify that the request details are correct, then tap Connect.

To log in using the Salesforce Authenticator app:

  1. As usual, on your Salesforce product’s login screen, enter a username and password.
  2. On the mobile device, respond to the push notification to open Salesforce Authenticator.
  3. In Salesforce Authenticator, verify that the request details are correct, then tap Approve to finish logging in to Salesforce.