To register and connect a Third-Party Authenticator app:

  1. On a mobile device, download and install an authenticator app.
  2. Then, enter a username and password on your Salesforce product’s login screen.
  3. For products built on the Salesforce Platform: Click Choose Another Verification Method in the bottom left corner of the Connect Salesforce Authenticator screen, then select One-Time Password Generator. For all other products: Select One-Time Password Generator.
  4. Open the authenticator app and select to add a new account.
  5. Use the authenticator app to scan the QR barcode displayed on the app connection screen. If scanning the QR barcode isn’t an option, manually generate your security key. Then enter it in the authenticator app.
  6. Enter the code generated by the authenticator app on the app connection screen, then click the button to connect and log in.


To log in using a Third-Party Authenticator app:

  1. As usual, on your Salesforce product’s login screen, enter a username and password.
  2. Open the authenticator app.
  3. Enter the code generated by the authenticator app in the designated field on the identity verification screen, then click the button to verify and finish logging in to Salesforce.